Terms & Conditions

Galaxy Cleaning Services Modesto - Terms of Service

Effective Date: [Insert Date]

Welcome to Galaxy Cleaning Services Modesto (“Galaxy Cleaning”). By booking a service with us, you (“Client”) agree to the following Terms of Service. Please read them carefully.

1. Services Provided Galaxy Cleaning specializes in carpet and floor cleaning services. Details of our offerings are described on our website or as communicated directly during booking. Additional services may be available upon request and are subject to extra charges.

2. Booking and Cancellation Policies

Booking: Appointments can be scheduled online or by calling us at 209-409-1521. A confirmation will be provided via email or text.
Rescheduling or Cancellation: Clients may reschedule or cancel appointments up to 24 hours before the scheduled service without penalty. Cancellations made less than 24 hours in advance may incur a cancellation fee of up to 50% of the service cost.
No-Show Policy: If the Client is not available at the scheduled service time and location, Galaxy Cleaning reserves the right to charge the full cost of the service.

3. Pricing and Payment

Estimates: Galaxy Cleaning provides estimates based on the Client’s description of the cleaning needs. Final pricing may vary depending on the actual condition and size of the areas cleaned.
Payment: Payment is due upon completion of the service. We accept cash, credit cards, and approved electronic payment methods. Invoices may be issued for commercial clients with prior agreement.
Late Payments: Invoices not paid within 15 days may incur a late fee of 10% of the outstanding balance.

4. Satisfaction Guarantee Galaxy Cleaning strives for Client satisfaction. If the Client is not satisfied with the service, they must notify us within 24 hours of the cleaning. We will make reasonable efforts to address concerns, including scheduling a re-cleaning if deemed necessary.

5. Limitations and Disclaimers

Condition of Property: Galaxy Cleaning is not responsible for pre-existing damage, discoloration, or stains that cannot be removed despite our best efforts.
Safety and Access: Clients must ensure that the property is safe and accessible for our technicians. Pets must be secured, and valuable items should be stored safely. Galaxy Cleaning is not liable for damages caused by unsafe conditions or unsecured items.
Force Majeure: Galaxy Cleaning is not liable for delays or inability to provide services due to circumstances beyond our control, including weather, accidents, or other unforeseen events.

6. Liability

Galaxy Cleaning’s liability is limited to the cost of the service provided. We are not liable for indirect, incidental, or consequential damages resulting from the service.

7. Privacy Galaxy Cleaning respects Client privacy. Personal information collected during booking is used solely for service provision and will not be shared with third parties without Client consent unless required by law.

8. Governing Law These Terms of Service are governed by the laws of the State of California. Any disputes arising from these terms or services provided will be resolved in the courts of [Insert County], California.

9. Changes to Terms Galaxy Cleaning reserves the right to update these Terms of Service at any time. Updates will be posted on our website, and continued use of our services constitutes acceptance of the revised terms.

10. Contact Information For questions or concerns regarding these Terms of Service, please contact us at 209-409-1521 or via email at [Insert Email Address].

Thank you for choosing Galaxy Cleaning Services Modesto. We look forward to providing you with exceptional service!