This FAQ section is designed to help you quickly find answers to common questions about our carpet cleaning services in Modesto. You can browse the questions to learn about our process, pricing, specialty services, and more. If you don’t find the answer you’re looking for call our number (209) 4091521

At Galaxy cleaning, we combine safe, eco-friendly cleaning products with professional steam cleaning techniques and hands-on expertise to deliver the best results. Our process includes: Inspection: We assess your carpet’s condition, stains, and specific cleaning needs. Pre-Treatment: We apply safe, non-toxic products to loosen dirt and stains. Steam Cleaning: Using advanced equipment, we deep-clean your carpets with hot water extraction to remove dirt, allergens, and odors. Expert Touch: Our skilled technicians ensure every area is thoroughly cleaned, leaving no residue behind. Final Inspection: We review the cleaned areas to ensure your carpets look and feel refreshed. This approach ensures your carpets are clean, safe, and rejuvenated.

At Galaxy Cleaning, we prioritize quality and safety with our commitment to customers. That’s why we use only professional-grade steamers and specialized equipment for both wet and dry carpet cleaning. Our high-end tools ensure that no damage occurs during the cleaning process, providing deep cleaning and effective stain removal without compromising the integrity of your carpets. We believe in delivering top-notch results, which is why we invest in the best equipment to give your carpets the care they deserve.

To ensure a smooth and effective carpet cleaning experience with Galaxy Cleaning, here are a few steps you can take to prepare your home: Clear the Area: Move any furniture or obstacles from the carpeted areas to allow our technicians to clean all surfaces. If large furniture is difficult to move, let us know, and we can assist in repositioning items if needed. Secure Pets and Children: For their safety, keep pets and children away from the cleaning area during the process. Pets should remain in another room until the cleaning is complete and the carpet is dry. Alert Us to Any Stains or Concerns: Let us know in advance if you have any specific stains or areas of concern. This helps us prepare the right treatments to address those issues. Clear Pathways: Make sure the areas leading to the carpets (like hallways and doorways) are clear so we can easily move our equipment into your home. By following these simple steps, you’ll help us deliver the best results and we will be out of your hair sooner.

At Galaxy Cleaning, we offer competitive pricing that is more affordable than many other carpet cleaning services in the Modesto area. We provide custom bundles to fit your specific needs, whether for residential or commercial properties. Our commitment to customers means we work with you to find the best solution within your budget. Additionally, we offer free quotes for both homes and commercial properties, so you’ll know exactly what to expect before we begin any work. Our goal is to deliver high-quality cleaning services at a price that works for you!

To maintain your carpets' cleanliness after a professional cleaning with Galaxy Cleaning, consider these tips: Vacuum Regularly: Vacuum your carpets at least once a week to remove dirt, dust, and debris that can build up and affect the carpet’s appearance. Focus on high-traffic areas and any spots prone to collecting dirt. Use Doormats: Place doormats at entrances to reduce the amount of dirt and debris tracked into your home. Encourage family members and guests to wipe their feet before entering. Avoid Walking on Wet Carpets: Once your carpets have been cleaned, avoid walking on them until they are completely dry. This helps prevent dirt from being reabsorbed and keeps your carpets looking fresh longer. Use a Carpet Protector: Consider applying a carpet protector after cleaning to help resist stains and spills. This will make it easier to clean up messes and maintain your carpet’s appearance. Schedule Regular Cleanings: To keep your carpets looking their best, schedule regular professional cleanings. Depending on your needs, every 6–12 months can help maintain cleanliness and extend the life of your carpet. By following these simple steps, you'll help your carpets stay fresh and clean for longer!

The difference between Galaxy Cleaning’s professional service and renting a machine lies in the expertise, equipment, and results: Expertise and Training: Our professional technicians have extensive training and experience in handling different types of carpets and stains. We know the best techniques for tackling tough dirt, odors, and stains without damaging your carpets. Renting a machine often lacks the precision and experience necessary for a deep, effective clean. Equipment Quality: At Galaxy Cleaning, we use high-end, commercial-grade equipment that delivers superior results compared to most rental machines. Our steam cleaners are more powerful, ensuring a deeper clean and faster drying time, while rental machines may be less effective and leave excess moisture in your carpet, leading to longer drying times and potential mold growth. Cleaning Products: We use safe, high-quality cleaning products specifically designed for optimal results. Rental machines may not offer the same level of cleaning solution or could require you to purchase separate products, which may not be as effective. Choosing Galaxy Cleaning ensures a more thorough, professional, and convenient carpet cleaning experience that provides long-lasting results.

For spot-cleaning spills, we recommend using safe, carpet-friendly products that are effective at removing stains without damaging your carpet fibers. Here are a few options: Mild Dish Soap Solution: Mix a small amount of dish soap with warm water. Blot the spill gently with a clean cloth, working from the outside toward the center to prevent spreading the stain. Avoid rubbing, as it can damage the fibers. Vinegar and Water Solution: A mixture of equal parts white vinegar and water can help lift stains caused by food, drinks, or pet accidents. This natural solution is gentle on carpets but tough on stains. Baking Soda: For odors or greasy stains, sprinkle baking soda directly onto the affected area. Let it sit for 15-20 minutes, then vacuum it up. Baking soda absorbs odors and helps lift light stains. What we use: Enzyme-Based Cleaners: For pet stains or organic spills (like food or drinks), an enzyme-based cleaner works well. These cleaners break down the proteins in stains and odors, ensuring a more thorough clean. Carpet-Specific Spot Cleaners: There are many commercial carpet spot cleaners available that are designed for various types of stains. Make sure to choose a product that is safe for your specific carpet type and follow the manufacturer’s instructions. Before using any product, always test it in a small, inconspicuous area of the carpet to ensure it won’t cause discoloration or damage. If you're unsure or need help with more stubborn stains, feel free to contact us for professional advice!

Absolutely! Regular professional carpet cleaning helps extend the life of your carpet by removing dirt and debris that can wear down fibers over time. By maintaining clean carpets and preventing buildup, we help preserve their integrity and appearance, ultimately saving you money by delaying the need for a replacement.

Yes, Galaxy Cleaning provides carpet cleaning services for homes with pets. However, for their safety and comfort, we kindly ask that pets remain in a separate room while the cleaning is being performed. If any stronger cleaning products are needed to address specific stains or odors, we’ll inform you during the inspection and discuss the best options. Your pet’s safety and your satisfaction are our top priorities!

Yes, professional carpet cleaning is highly effective at eliminating allergens and dust mites. Our deep-cleaning methods, especially steam cleaning, remove trapped dirt, pollen, pet dander, and dust mites from your carpet fibers. This can significantly reduce allergens in your home, helping to improve air quality and reduce allergy symptoms for you and your family.

Yes, professional carpet cleaning helps improve indoor air quality by removing dust, dirt, pet dander, allergens, and other pollutants trapped in the carpet fibers. This reduces the amount of airborne particles in your home, leading to cleaner, fresher air and a healthier living environment. Regular cleaning can also help prevent mold and mildew growth, especially in humid areas.